Refund policy

Returns & Refunds

At Triple Gifffted we want every gift to arrive perfect. This is our one and only return policy. It applies to all orders shipped to the United States, Canada and the United Kingdom.

Damaged, defective or wrong item

• Contact us at support@gifffted.com within 30 days of delivery with your order number and a photo of the item.

• You do not need to send the item back.

• We will send a free replacement or give you a full refund, whichever you prefer.

Other returns

• You can return any item within 30 days of delivery.

• The item must be unused and in its original gift box and packaging.

• Please email support@gifffted.com with your order number before sending anything, and we will confirm your return.

• Items bought with our "Pick 3, Pay 2" offer can be returned under the same rules.

Where to send returns

Returns go back to the warehouse your order shipped from:

• United States: Triple Gifffted Returns, 6343 Skyline Dr Ste 601, Houston, TX 77057, USA

• Canada: Triple Gifffted Returns, 6363 Millcreek Dr, Mississauga, ON L5N 7K6, Canada

• United Kingdom: Triple Gifffted Returns, Duncan Street, Salford, M5 3SQ, United Kingdom

Refunds

Once your return is received and checked, or your damage report is approved, we refund your original payment method within 10 business days. Your bank may need a few extra days to show it. If more than 15 business days have passed, please contact support@gifffted.com.

Exchanges

The quickest way to exchange is to return the item as described above and place a new order for the item you want.