What size are your mugs?
Every Triple Gifffted mug holds 13 oz (380 ml).
What are the mugs made of?
High-quality ceramic. Our mugs are tested for food-contact safety, including lead and cadmium release, to US, Canadian and UK requirements. Test reports are available on request at support@gifffted.com.
Are the mugs dishwasher and microwave safe?
All our mugs are dishwasher safe. They are also microwave safe, except mugs with gold details (such as our Mr. & Mrs. gold set and the Signature Wedding Set) — gold must not go in the microwave.
Do the mugs come in a gift box?
Yes. Every mug and set arrives in its own designed gift box with protective foam, ready to give.
Where do you ship?
We ship to the United States, Canada and the United Kingdom, free of charge, from local warehouses in each country. We don’t currently ship to other countries.
How long does delivery take?
Free shipping on every order to the United States, Canada and the United Kingdom.
Orders ship from our local warehouse in your country, are processed within 1 business day and typically arrive in 2–5 business days. You’ll receive a tracking number by email.
How can I track my order?
Once your order ships, we email you a shipping confirmation with a tracking number.
What if my mug arrives damaged?
Email support@gifffted.com within 30 days of delivery with your order number and a photo. You don’t need to send it back — we’ll send a free replacement or a full refund, your choice.
What is your return policy?
Unused items in their original gift box can be returned within 30 days of delivery. Email support@gifffted.com first and we’ll confirm your return. Damaged items never need to be returned. Full return policy.
Can I personalize a mug with my own design or message?
No. We don’t offer custom printing — all designs are as shown.
Can I order mugs in bulk for an event or as corporate gifts?
Yes, we offer bulk-order discounts. Email support@gifffted.com with the designs and quantities you need.
Can't find what you're looking for?
Send us an email to tell us what's up and someone from our Customer Service team will get back to you as soon as possible. Be sure to include your order number (if you have one).
Please email us at support@gifffted.com

